You have probably learned that business e-mails should begin with something like “Dear Mr.Smith” and end with “Kind Regards.” While these opening and closing greetings are proper for business e-mails to new clients, or during initial contact, once you form a relationship with a business partner, e-mailing becomes much more informal, yet still professional.
What’s more, Americans and other English speakers tend to write more diplomatically, and rarely insist on immediate results with phrases like; “I need this immediately,” or “Send this to me now.” You can (and should) get the same point across in a friendlier, and more considerate tone by just adding “please” and replacing strong adverbs like ‘immediately’ or ‘asap’ with more indirect phrasing.
Luckily this is easily avoided if you just use some of the informal phrases below.
Hey Eve (very informal)
Dear Eve (neutral, more formal)
Formal phrases to avoid: Dear Mr.Smith , Good Day Anne
OPENING GREETINGS FOR A GROUP:
Hey guys (very informal)
Common mistake: Dears
FIRST OPENING SENTENCE
I hope you are well
I hope you had a nice weekend
How’s the situation going over there?
How are you?
How’s it going?
Common mistakes: going straight to the point without a little bit of “small talk” when you are writing to your business associate , or customer for the initial request.
REASON FOR EMAIL
I’m writing to you regarding…
I have a request for you…
Could you please…
Regarding the last meeting, could you…
About that spreadsheet, …
Formal phrases to avoid: In reference to our last correspondence / Would you be so kind and …
Unfortunately, the presentation will be delayed, but I am working to get it to you asap.
Unexpectedly, there is a problem with the…
It’s really regrettable for me, but I won’t make it to the meeting.
Attached I’m sending you
The spreadsheet is attached
See the attachment please
You can find it in the attachment
Have a look at the attachment .
If you have any questions, please let me know
Of course, if you have any questions just reach out to me
Don’t hesitate to contact me, should you have any questions
Let me know if you need any help or have any further questions.
Informal: I am looking forward to meeting you
Most informal: Looking forward to the meeting
Formal phrase to avoid: I look forward to meeting you
Have a good one,
Have a nice weekend,
Have a nice rest of the day,
Speak to you soon / speak soon
Talk later (very informal) , laterz (slang)
Formal phrases to avoid: Kind regards / best regards / sincerely / yours sincerely